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Equitable EZClaim Mobile app for iPhone and iPad


4.6 ( 4816 ratings )
Productivity Finance
Developer: Equitable Life of Canada
Free
Current version: 3.3.3, last update: 3 months ago
First release : 14 Nov 2011
App size: 90.37 Mb

The Equitable EZClaim app allows Equitable Life group benefits plan members to get faster refunds by submitting claims from their iOS device. Simply sign-in to your Equitable account, complete the interactive form, take a picture of your receipt and submit. It’s that EZ!

Features

Simple claims process
- Walks you through the claims process and prompts you for the info needed to submit your claim
- Works for any health or dental claim, even if a portion comes from your plan and the rest is paid through your Health Care Spending Account (HCSA)
- Submitting your receipt is as simple as taking a picture

Secure access
- Your information is protected with SSL technology
- Includes support for biometric sign-in, including fingerprint and face authentication

Information at your fingertips
- Check the status of recent claims and review your claims history
- View, save and email your benefits cards
- View your benefit coverage including benefit period and balance remaining, coverage maximums, deductibles and reimbursement levels
- Access your Explanation of Benefits (EOB) statements

Pros and cons of Equitable EZClaim Mobile app for iPhone and iPad

Equitable EZClaim Mobile app good for

Cant get much easier than this to sent claims in! Great app.
Cant believe how easy this is compared to photocopying and mailing receipts!
So easy to use. I submitted five different claims and all were processed and direct deposited to my bank within 3 days. This is how all insurance companies should work. If I could give 10 stars I would.
Got money back in account in 3 days!! Cant do better than that!
So easy to use! So much faster, easier and better for the environment than sending in paper claims!!
This app just makes life easy! Submit claim next day you know what is going.

Some bad moments

Easy and fast yes, BUT in the clear email with personal data and possible SIN# visible? The app could have encrypted the data even a little. I could have done the email myself. Unacceptable risk to the clients. Good thought, needs more professional follow-though.
Some claims are processed quickly. Others disappear into the vast emptiness of space, never to be seen again. Dont file those receipts until you have cash inhand.
This app worked very well until the latest update and now it crashes when you take a photo of a receipt and you have to log in every time you open the app.
Cant log in since update. Says my password or user name is incorrect but there is no way to retrieve them.
The app used to be very handy but it hasnt worked in a very long time.
This app was much better before this update. I hate having to log in every time and it crashes periodically.